Privacy Policy

Data Controller Information

logichubnovaes SARL, located at Rue Philippe II 51, 4991 Differdange, Luxembourg (Registration Number: RCSB362518), is the data controller responsible for the processing of your personal data in accordance with the General Data Protection Regulation (GDPR) and Luxembourg data protection laws.

Data We Collect

We collect personal data that you provide directly to us through our website and services. This data collection includes information submitted through contact forms, consultation requests, and service inquiries. The types of personal information we may collect include your name, email address, phone number, restaurant business information, and any details you provide about your operational needs and challenges.

We also collect certain technical information automatically when you visit our website, including IP addresses, browser type, device information, and website usage patterns through cookies and similar technologies.

How We Use Your Information

We use your data to provide our restaurant consulting services, respond to your inquiries, and communicate about our services. Specifically, we use of your data includes processing consultation requests, providing expert guidance on food cost control systems, delivering implementation services, and maintaining ongoing client relationships.

We may also use your information to improve our services, send relevant industry insights (with your consent), and comply with legal obligations under Luxembourg law.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in delivering our services, such as email service providers and website hosting companies. These providers are bound by confidentiality agreements and are only permitted to use your data for specified purposes.

We may also disclose your information if required by law or to protect our legal rights and the safety of our users.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations. Client consultation data is typically retained for three years after the completion of services. Contact form submissions are retained for one year unless you request earlier deletion.

Your Rights

Under GDPR and Luxembourg law, you have several rights regarding your personal data, including the right to access, rectify, erase, restrict processing, and data portability. You also have the right to withdraw consent for marketing communications and to object to certain types of data processing.

To exercise these rights or if you have questions about how we handle your data, please contact us using the information provided below.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your data may be processed by service providers located outside the European Economic Area. In such cases, we ensure adequate protection through appropriate safeguards, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Contact Us

For questions about this Privacy Policy, to exercise your rights, or to contact us about data protection matters, please reach out to us:

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date above.

Supervisory Authority

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Luxembourg National Commission for Data Protection (CNPD) or your local supervisory authority.